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Terms & Conditions

 

 

This privacy statement and policy applies to the online electronic commerce services of:

Brace URself, Inc.

33 Rock Hill Road, Suite # 150

Bala Cynwyd, PA 19004

(o) 610-667-1696 / (f) 888-295-1475

Info@BraceURself.net

Brace URself is committed to protecting your privacy and has created this policy for your information and protection. We believe electronic security and customer privacy is of the utmost importance, therefore Brace URself only uses the information you provide to create a more personalized experience. Accordingly, we have developed this policy in order for you to understand how we collect, communicate and make use of personal information. The following outlines our privacy policy:

 

INFORMATION:

The information you give during registration is used only to provide you with a more personalized service. Account information you include will only be used to process sales or to contact you regarding a particular transaction. Brace URself may use purchasing information to generate aggregate reports to help us determine how to improve our customers' experience. This data is anonymous and for internal use only. Brace URself will not disclose customer information to any outside organization without prior consent of the customer, but may disclose user information to government and/or third parties if there is reason to believe the user is violating the terms and conditions of our company, or where otherwise required by law or by legal process. The following may have access to the information collected on this site; BraceURself and agents acting on our behalf who are contractually bound to keep individual and identifying information confidential. Delivery services may only use supplied information for completing your delivery. We may also use your information to contact you about new products, features or special promotions. If you do not wish to receive such communications, you may remove yourself from our list by logging into your account and selecting  ‘for my information.’ On this page, you can choose to opt-in or opt-out of our mailing list. You may also remove yourself from the mailing list by clicking the ‘unsubscribe’ link present in all promotional emails we send to our customers.

 

Brace URself also collects simple user information by using software to track areas of the site visited most frequently. This gives us valuable information about items our customers are most interested in, and allows us to provide a better shopping experience for our customers.

 

 

COOKIES:

We use cookies to provide you with the best possible shopping experience. Brace URself collects information for the following purposes:

The information is used to identify you while you shop, in order to keep the items you have chosen in a 'shopping cart.’ Performance data from your session will be used to improve the hardware and software used to provide this service. Data collected may be used to help us determine additional features that may be of benefit to you on this site. We may tailor the site experience specifically to you based on your current and past activities, which could include offering you products similar to those previously purchased or purchased by others. We may use information about you to tailor the site experience of another user that is similar to you, without disclosing your identity or specific private information. We may use the contact information to reach out to you by postal mail or email in an attempt to market products or services unless you request otherwise.

 

 

SECURITY:

Brace URself uses security measures in order to protect from the loss, misuse and alteration of information under our control. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology. Should you forget your password, we will email your password to the address you provided.

 

 

ORDERING:

Protecting your personal information is very important to us. In our shopping checkout process, we use a Secure Socket Layering (SSL), the industry-standard encryption technology ensuring the safety and security of your online order. When the letters "http" in the url change to "https," the "s" indicates you are in a secure area employing SSL; your browser may also give you a pop-up message stating you're about to enter a secure area. The secure mode can also be identified by a solid key icon or a locked padlock icon at the lower portion of your browser window.

 

 

Payment, Pricing & Promotions:

We accept Visa, MasterCard, Discover and American Express credit cards. Sales tax is applicable on orders shipped to addresses in the state of Pennsylvania. Certain counties and cities may levy an additional sales tax which may be applicable to your order.

 

 

Material Color:

Every piece created by Brace URself is one-of-a-kind. While we do our best to match jewelry pictured on our site to the shipped product, every computer screen has unique calibrations. As a result, we cannot guarantee the item purchased from the site is going to be identical in color to the shipped product.

Brace URself is not responsible for any possible tarnishing or change of color of any item due to natural oxidation and/or exposed sunlight.

 

 

Caring Instructions:

- Place one piece of jewelry on at a time

- Do not over stretch the jewelry

- Jewelry should never be placed in any sort of water or liquid

- Remove any piece of jewelry before exercising, showering or swimming

- Avoid direct contact with sprays, oils, perfumes, liquids, soaps and cleansers

 

 

Returns & Exchanges:

Items to be returned or exchanged must have the Brace URself hang tag on it with the correct SKU# along with a copy of the original sales receipt. Any items which have been damaged or worn will not be accepted for return and will automatically be sent back to the customer. Returns and Exchanges must be made via the website and sent back to Brace URself within 10 days of package delivery for refund or exchange. All refunds will be credited in the original form of payment, less shipping fees, except in the case of a defective item or incorrect shipment.  “All Sales Final after 10 days”. There will be no returns accepted at any retail location that represents or sells Brace URself products and no items purchased from a Brace URself retail location will be accepted back at Brace URself for a return or exchange.

PLEASE NOTE: All SALE ITEMS purchased are FINAL SALES. Returns or exchanges requested on SALE merchandise will not be accepted.

RETURNS & EXCHANGES:

Customer must ship the item(s) back at their own expense to:

SHIPPING ADDRESS

Brace URself, Inc.

Attn: Return/Exchange

33 Rock Hill Road, Suite #150

Bala Cynwyd, PA 19004

 

Customer is responsible for sending back any returned or exchanged item to Brace URself. If item was received damaged or customer was sent the wrong item, please e-mail support@braceurself.net or call 610-667-1696 to receive a return label.

Returns and exchanges are processed Monday through Friday, excluding holidays. Please allow one billing cycle on credit card for any refund to post to your account.

Brace URself will repair any item within 30 days of receipt if and only if the item broke due to fault of Brace URself. Brace URself is not responsible for tarnishing and broken pieces on any item.

Sizing: All sizing of items is posted on website with that specific item; Brace URself is not responsible for customized sizing unless previously requested by customer.

 

 

Shipping & Delivery:

All Shipping & Handling is nonrefundable, unless fault of Brace URself.

Orders are processed Monday through Friday, excluding holidays. Orders received on weekdays after 12pm EST, or on weekend days or on holidays will be processed the next business day. Shipping times may vary due to availability of merchandise. Brace URself ships by US Postal Service (USPS) for priority shipping for delivery within the United States. We are unable to ship to P.O. Boxes, APO addresses or US territories. If you would like to ship to international destinations, please email us at support@BraceURself.net  for instructions.

Upon delivery of any item purchased, the laws and regulations of the shipper become the regulating laws of the shipment. The risk of lost items passes to you upon delivery from the carrier. Brace URself will not be held responsible for the lost or delay of any delivery to the shipping carrier.

Wrong Item: If Brace URself ships the wrong item that does not match your receipt, then Brace URself will ship the correct item to you immediately and cover the shipping cost for the returned item and the shipping cost for the correct item back to the customer.

 

 

Warranty:

Brace URself will repair any item within 30 days if and only if the item broke due to fault of Brace URself. Brace URself is not responsible for tarnishing and broken piece.

Brace URself is not responsible for any possible tarnishing or change of color of any item due to natural oxidation and/or exposure to sunlight.

Brace URself is not responsible for any damage caused by, over stretching the jewelry, being placed in any sort of water or liquid including showering or swimming, direct contact with sprays, oils, perfumes, soaps or cleansers of any type.

 

Brace URself will not except any returns or exchanges for items without the Brace URself Hang Tag with the correct SKU# along with a copy of the original receipt.

 

Upon delivery of any item purchased, the laws and regulations of the shipper become the regulating laws of the shipment. The risk of lost items passes to you upon delivery from the carrier. Brace URself will not be held responsible for the lost or delay of any delivery by the shipping carrier.

 

For additional information, please contact Info@BraceURself.net